Assistance is Just a “Click” Away
We have identified seven universal requests for our assistance. In order to save our clients' time and expedite the process they are listed as follows:
Service Request
Please report any maintenance, repairs or other items relating to the common areas. To request a response from our service division, please use a Service Request Form.
Account Inquiries
If you have a question about your account (past due balance, late fees, special assessments), please use an Account Inquiry Form.
Resale Information - Order Online
Resale Information - Order Online Special information on the association and/or home is needed when selling or refinancing a home. CMI makes this process fast and easy! We offer a variety of packages, including:
Disclosure/Resale Report - This report is needed by sellers, real estate agent/brokers, etc. and contains consumer disclosure information for the buyer. It includes a complete set of current association documents.
Lender Report - This report is used by banks and mortgage companies when preparing a loan. It contains specific information relating to association, including all information required by Fannie Mae and Freddie Mac.
Escrow Report - Needed by title and escrow companies, this report shows settlement information for an account that is closing due to the transfer of title.
Assessment Certificate - Used only when refinancing a mortgage. Shows just the current balance due to the association, if any. No other documents are included.
Community Association Documents - This report includes only a set of current documents for the association and should only be purchased by current association members who have lost their documents or need the most current ones. No other information is provided.
The fees for these services are passed on to those involved in the transaction and are not covered by the management fee paid by the Association. The link below will give you access to CMI's Online Information Services powered by AIS. Click Resale Info below and become a registered user right now! You may also call Eileen King at 503-233-0300 if you have further questions regarding the AIS system, or if you need help ordering online.
Change of Address
Please advise us of any change in address by using the Change of Address Form.
ACH Direct Pay Authorization
You may sign up to have your maintenance fee paid direct from your bank to your association account. Please use the, ACH Direct Pay Authorization Form. Print this form and mail directly to CMI, 2105 SE 9TH AVE, PORTLAND, OR 97214, C/O "Accounts Receivable".
Vendor Application Form
Vendors who like to be considered for contracted service through properties managed by CMI should please click on Vendor Application Form and print the forms. After you have completed the forms, and all attachments, please sign and return to CMI, 2105 SE 9th Avenue, Portland, OR 97214. Unfortunately, we cannot process incomplete forms. You may also use these forms for updating information that is already on file with CMI.
Contact Us
If you have any questions or request additional information, please fill out our Contact Us Form
