Cutting Edge Maintenance Programs

• We take a great deal of pride in the fact that each of our Associations is very well maintained. In 1993 the CAI Oregon Chapter initiated a Community Association of the Year Award for Oregon communities (planned unit developments, condominium and townhouses). The award is given to one association in each of four size categories. Physical plant maintenance was an important consideration in the judging of the awards. Annually, we submit applications for this award on behalf of several of our clients. We are very proud to be able to say that our clients have been selected for this coveted award in each of the last 10 years!

Full Service Company

• Responding to the ever-changing needs of our clients has been the hallmark of CMI's growth. In 1981 we created a maintenance division. We then became a registered general contractor. In 2004, we expanded beyond maintenance and began offering other services, such as concierge coverage, to our clients. CMISD is a service division of Community Management, Inc., and we provide a wide scope of services to our properties ranging from changing a light bulb to major construction repairs. Uniformed, courteous technicians provide emergency response service 24 hours a day, 365 days a year. Our mission is to provide timely, professional and cost-conscious services to our clients. So whether it is a concierge program, maintaining your swimming pool or spa, having your parking lot or gutters cleaned, or rebuilding a deck, CMISD is here to serve you.

Active In Trade and Professional Organizations

• CMI has been an enthusiastic affiliate in Community Associations Institute (CAI) since the founding of the Oregon - CAI Chapter in 1981. CAI is a national organizations of community managers and Board members. CMI is a founding member of Oregon Washington Community Managers Association (OWCAM) an inter-state trade organization that furthers professional and ethical service among community managers.
• One of our Community Managers was the founding delegate who was instrumental in forming the Legislative Action Committee (LAC) for Oregon-CAI. This group works closely with the legislature on matters of significance to our homeowners associations and to those of us that work in this field. CMI is also active in the "working group" of professionals who have organized to participate in legislative issues in Oregon that relate to our industry.
• As part of our participation in both OWCAM and CAI, CMI proudly subscribes to their Codes of Ethics as a demonstration of our commitment to the highest standards of honesty and integrity.

Continual Staff Education

• CMI invests heavily in the continuing education of its community mangagers. Our community managers attend accounting classes at Portland Community College. We have found this education to be very valuable in training our managers to analyze client's financial reports. Additionally, as part of our commintment to excellence, our Community Managers (as well as several of our staff members) attend local, regional and national seminars and classes sponsored by our trade organizations; this keeps us on the cutting edge of changes within our industry.

Professional Credentials

• Three of CMI's fifteen community managers have obtained CAI's highest designation Professional Community Association Manager (PCAM). Our remaining Community Managers are studying for their PCAM designations as well. In 2001 CMI was awarded the coveted CAI designation of Accredited Association Management Company (AAMC). CMI is the only management company in the State of Oregon to be granted this designation. Please refer to the resumes of our Community Managers for other designations held by our staff.

Training

• Our staff receives on-going training in the use of the latest software programs. Our management and accounting staff currently use Microsoft Office 2003 on Windows XP PRO (Word, Excel, PowerPoint,) as well as the latest version of Timberline Software's accounting program.